FAQs

Frequently Asked Questions

Where do you ship to?

We ship domestically across the UK, as well as internationally to the USA, Canada, New Zealand, and Australia. We're also hoping to expand to the EU very soon - watch this space.

How long does shipping take?

Shipping times vary depending on your location. UK orders are typically faster, while international orders to the USA, Canada, New Zealand, and Australia may take longer. You'll receive tracking information once your order has been dispatched.

Can I send an order as a gift to a different address?

Absolutely. It's easy to add a different billing and shipping address at checkout, so you can send your order directly to the lucky recipient.

Can I cancel my order?

Yes, you can cancel your order at any time. You will be able to do so in your order management page. Please get in touch with us as soon as possible and we'll take care of it for you if you're having issues.

Can I return my order?

Please note that all items are non-returnable. If you have any concerns, don't hesitate to reach out to us.